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FAQ

  • Can we get samples?

    Yes, you can get samples for free . If higher sample quantity, the cost of sample and freight of express is on buys' account, we will return the cost after you placing orders.
  • How long can we except to get samples?

    Samples will be sent out within 3-5 days for regular products.
  • Can we print my own logo?

    Yes, of course. OEM services are available.
  • Where is your main market?

    Mainly in America, European, and Russia.
  • What is the normal lead-time?

    60days for first order, 30-45days for regular orders.
  • Why the MOQ is 100,000pcs, can we make bandages less than this quantity?

     If the quantity is small, the cost will be high, if you want to have a small quantity, it’s ok, but the price will be recalculated, normally higher than MOQ.
  • What is your main shipping terms?

    For trial order, FEDEX, DHL, TNT, UPS etc. can be provided.
    For large order, we can arrange shipment by sea, by air according to your requirements.
  • What kind of certifications do you have?

    FDA, ISO13485-2014, CE, TUV, BRC, BSCI

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